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What can I expect during a new construction home warranty process?

A stylish living room featuring a zebra print rug and elegant white furniture in Detroit, MI

January 3, 2025

What can I expect during a new construction home warranty process?

We have a one-year builder warranty that covers pretty much everything on the home, and we have a two-year mechanical warranty that comes included with the home. All the other items in the home have extended warranties, or manufacturers’ warranties, so your roof will be warranted or your basement for example from the company that installed the product. You'll meet your warranty coordinator at the orientation, and she (or he) will give you a list of all your warranty items. After that we have a two-month care visit. We’ll just tweak anything that’s come up. Maybe one of your cabinets isn't closing properly, or a door maybe is a little wonky. We'll come back and fix those items and then we have an eleven-month walk through with the warranty coordinator where you can get all your paint touch-ups completed and any other items that have come up over the year.

What Our Homebuyers Are Saying

The gold standard. That's what we discovered while working with Robertson Brothers. Prior to building, friends and neighbors warned us about how challenging it could be to work with builders. The horror stories we heard had us questioning our decisions. It didn't take long until we found that the stories were without merit. And every bad experience others had was countered by an excellent experience with the entire Robertson Brothers crew. We started building our house with a band of strangers. When we finished, those strangers had become friends. Rest assured, if we ever build another house, there's only one company we'll contact.

A Satisfied Homeowner | Robertson Brothers In-Town

Matt Tippett

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