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What can I expect during a new construction home warranty process?

A stylish living room featuring a zebra print rug and elegant white furniture in Detroit, MI

January 3, 2025

What can I expect during a new construction home warranty process?

We have a one-year builder warranty that covers pretty much everything on the home, and we have a two-year mechanical warranty that comes included with the home. All the other items in the home have extended warranties, or manufacturers’ warranties, so your roof will be warranted or your basement for example from the company that installed the product. You'll meet your warranty coordinator at the orientation, and she (or he) will give you a list of all your warranty items. After that we have a two-month care visit. We’ll just tweak anything that’s come up. Maybe one of your cabinets isn't closing properly, or a door maybe is a little wonky. We'll come back and fix those items and then we have an eleven-month walk through with the warranty coordinator where you can get all your paint touch-ups completed and any other items that have come up over the year.

What Our Homebuyers Are Saying

Transparency, meeting the timelines and commitment, stress free process, step by step handholding through out the process. Special mention and thank you to Noel Jonescue & Dominic for being there to answer any questions even the smallest of questions/help and their prompt responses and guidance definitely is much appreciated. Noel was very helpful during the whole process right from the time the interiors were selected, multiple walkthru's and high transparency and proactive communications which definitely helped a lot. Robertson, Dominic & Noel along with the entire team definitely delivered our home on time, with quality and above all zero surprises. Keep it up Robertson team!

A Satisfied Homeowner | Village of Troy

Amie Wade

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