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What can I expect during a new construction home warranty process?

A stylish living room featuring a zebra print rug and elegant white furniture in Detroit, MI

January 3, 2025

What can I expect during a new construction home warranty process?

We have a one-year builder warranty that covers pretty much everything on the home, and we have a two-year mechanical warranty that comes included with the home. All the other items in the home have extended warranties, or manufacturers’ warranties, so your roof will be warranted or your basement for example from the company that installed the product. You'll meet your warranty coordinator at the orientation, and she (or he) will give you a list of all your warranty items. After that we have a two-month care visit. We’ll just tweak anything that’s come up. Maybe one of your cabinets isn't closing properly, or a door maybe is a little wonky. We'll come back and fix those items and then we have an eleven-month walk through with the warranty coordinator where you can get all your paint touch-ups completed and any other items that have come up over the year.

What Our Homebuyers Are Saying

I am extremely happy to call this my home. It was such a great process, and all of the people were amazing. I am really appreciative of how the supervisor worked with me to allow me to close on the day that was best for me. Post-closing, I am very happy with the follow up service. Everything I pointed out was noted. The communication on the process and timeline for each thing was very clear, it was all taken care of in a very timely manner, and I appreciated the follow-ups to ensure it was all done with high quality.

A Satisfied Homeowner | Conely Square

Matt Tippett

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