While your mortgage counselor will guide you through the entire process, you will need the following documents for your initial meeting regarding your loan application:
Choose your Robertson Brothers community, home site, and model. There's one just right for you as we offer a number of communities in many of the area's premier locations. Our models and floor plans for new homes offer a variety of options that are sure to please the most discriminating home buyer.
Selections. Selections. Selections. That's the theme for this part of the ownership process. Your Design Center consultant will help you in selecting the choices that help really make your home unique. You'll make decisions concerning cabinetry, flooring, electrical, paint, appliances, fixtures, and more.
You will learn what to expect during the construction process. You'll meet with a member of our on-site construction staff and your new home representative for an overview of the entire process. You'll go over each and every step of construction and warranty of your new home.
Your individual construction timetable depends upon the model you have chosen and its availability. Thorough inspections are held throughout the entire construction process to ensure that each and every phase meets with our rigorous quality standards. For instance, during our Rough Frame Punch Out stage, our construction staff conducts a 57-item inspection. During Pre-Walk (held right before your Pre-Closing Orientation) our staff conducts a 41-item inspection.
Approximately 7 days prior to closing, your pre-closing orientation is scheduled. What to expect: a staff member will walk through the home with you to review the home carefully. We'll answer any questions you may have, give you maintenance and care advice, and review warranties and service contracts. A member of our staff will then walk through the home with you once more on the day of the closing to confirm that all items have been completed to your satisfaction.
Now that the title company has finalized the paperwork, your are ready to get your keys and move into your fabulous new Robertson Brothers home. Congratulations!
Because we care so much about making every new homeowner a happy one, we have partnered with a private third-party consultant who will send out a customer satisfaction survey following closing. We appreciate hearing directly from our customers about their experience and welcome any feedback.
We commend your employees and the Robertson culture which creates a very effective team approach. It is obvious your employees communicate with each other and work together closely to provide information and to assure customer satisfaction by building a quality product in the timeframe promised. Commitment to quality and customer satisfaction is evident. The entire process of building our condo has not only been professional and thorough, but also exciting and fun.