When will I first meet with my builder?

It was never our intention to build a home and it was just curiosity that made us stop in and look. After meeting and talking with Brooks Belhart we decided we would build! He was ALWAYS available to answer any question almost immediately and was very knowledgeable about the various models. He made the process completely stress free! We absolutely LOVE our house! It was a great experience initially working with Malcolm. He always kept us informed. Once the house was turned over to Jem to complete, again the process was awesome. I can't even express how helpful Jem has been. Even after moving in both Jem and Brooks have gone out of their way to answer any questions we still have and immediately try to resolve any concerns. Words alone cannot express how happy we are with our home and that is because of the personal attention from both Brooks and Jem.