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What you need to know about Online Sales Counselors

June 18, 2019

What you need to know about Online Sales Counselors

When you are starting your new home search with Robertson Homes, chances are your call or email will be answered by Kaylie Gaedcke, Robertson’s Online Sales Counselor (OSC for short). OSCs are a relatively new role in the home building industry and Kaylie has been hard at work for over 2 years at Robertson Homes.  In todays on demand society, home builders across the nation recognized that they needed a “one stop shop” to make sure that there was someone knowledgeable and available to answer any and all home shopper questions!

Kaylie is an expert on all things Robertson, from active community home types, pricing and availability, to coming soon communities, timing, and grand opening events. Upon your first communication with Kaylie, she can schedule an on-site appointment if you already know which community you’d like to see, or guide you and make recommendations. 

Why make an appointment? Buying a home is one of the biggest investments most people make and we want to make sure our on-site community consultant is available and can talk with you through the details! Just like making an appointment at the doctor’s office, we know it’s best when we can offer you our full attention. Kaylie works as a team with the on-site community consultants providing them with the specifics of your home search so we can be efficient with your time. 

Give it a try! Kaylie is just a phone call or a click away to help you with your new home search. 

Phone or Text to: (248) 505-0686

Email to: kgaedcke@robertsonhomes.com

What Our Homebuyers Are Saying

Noel did a great job with communication, following through on items identified to be fixed, changed, and corrected. Noel is the face of the company, as he is interacting with the homeowner during the building process (months). Matt did a great job as well...very responsive to calls and visit to the model.

A Satisfied Homeowner | Liberty at Tribute

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